Privacy Policy

NexChem Systems ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We collect information in the following ways:

• Information You Provide: When you fill out our contact, support, or Request for Quote (RFQ) forms, we collect the personal information you provide, such as your name, company name, email address, and any other details you include in your message.
• Analytics Data: We use Google Analytics to collect anonymous information about your visit, such as the pages you view, the time you spend on the site, and the type of device you are using. This data helps us understand how visitors use our site so we can improve the user experience.

We do not sell your personal data.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, support requests, and quotes submitted through our forms.
• To analyze website traffic and user behavior to improve our website and services, using aggregated and anonymized data from Google Analytics.

Data Storage and Security

Information you submit via our forms is sent directly to us as an email. We do not store these submissions in a database on our servers. We take reasonable measures to protect the security of the information we receive.

Data collected by Google Analytics is stored and managed by Google. You can learn more about Google's privacy practices by visiting their Privacy Policy.

Cookies

Our website uses cookies for Google Analytics to function. A cookie is a small file placed on your device. Our cookie consent banner gives you the option to accept or decline the use of these cookies. If you decline, no analytics data will be collected during your visit.

Your Rights

You have the right to know what information we hold about you and to request that it be corrected or deleted. Since we do not store form submissions, we would only have records of our email correspondence with you. To make such a request, please contact us via the methods described on our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please feel free to reach out to us.